PROFILE: CHANGE CONSULTANT

With more than 20 years of individual experience, our retail change consultants have delivered on major capital investment and operational improvement projects in complex change environments.

They have gained a reputation for their pragmatic, business facing approach with speedy engagement and successful benefit driven delivery. Typically, the focus of work will require them to:

• facilitate the setting of strategy and objectives
• shape, manage and deliver organisational and service change
• deliver leadership and management capabilities
• create and introduce accountability and performance cultures
• facilitate  partnership and team working with internal and external parties
• develop, facilitate and deliver action learning programmes to deliver improvement and development outcomes

With the sponsor and senior management teams, they ensure firstly that they understand the key issues, and then jointly develop, support or deliver highly tailored and focused solutions and programmes.